Privacy Policy

Introduction

TechWay Studio ("we", "us", "our") offers web design and development, graphic design, SEO, social media, 3D design, app development, UI/UX design, and AI solutions and automation services. This policy explains what personal information we collect through techwaystudio.com, how we use it and what choices you have.

This notice describes how we handle personal information. Where consent is legally required for a particular activity, we will request it separately; simply visiting this page does not constitute consent to optional processing.

Information we collect

Information you give us. When you use our contact form, free planner tools, request a quote, subscribe where offered, or email us, you may share:

• Your name, email address and phone or WhatsApp number
• The service you are interested in
• Your message, plus any details about your business or project that you choose to include
• Marketing preferences if you explicitly choose to subscribe

Information collected automatically. When you visit the website, we and our providers may receive technical information such as your IP address, browser type, device, pages viewed and the date and time of your visit.

How we use your information

• To reply to your enquiry and prepare quotes or proposals
• To plan, deliver and support the services you request
• To improve our website, services and user experience
• To keep the website secure and prevent spam or misuse
• To meet legal, tax and accounting requirements

Where we offer marketing updates, we will use your details for those messages only when permitted by applicable law and will provide a way to opt out. Contacting us about a project does not automatically subscribe you.

Service providers we use

Our website uses or may use external services. The exact providers can change as we update the site. The following describes services referenced in our website setup; their live configuration should be checked before publication:

• Form delivery. Some website forms are configured to use FormSubmit to forward submissions to our business email. Please verify the live forms and any other form providers in use.
• Fonts. Some pages load Poppins from Google Fonts. When loaded from Google servers, your browser may share technical connection data, including your IP address, with Google.
• Hosting and security. Our website hosting and security services may process technical logs, IP addresses and security events.
• Analytics. If analytics or advertising measurement tools are enabled, they may process device, browsing and interaction data. The active tools and consent controls must be verified in the website configuration.

Cookies

Cookies and similar technologies can support essential website functions, preferences, analytics or advertising measurement, depending on the tools enabled. Essential cookies may be needed to operate the site. Where required by law, we will seek your consent before setting non-essential cookies. You can manage cookies through your browser and, if available, the website cookie preferences tool. Disabling certain cookies may affect functionality.

Sharing your information

We do not sell your personal information, and we do not rent it to anyone. We share it only:

• With the service providers described above, so we can run the website and reply to you
• When the law requires it, or to protect our rights, our clients or others
• If our business is sold or merged, in which case the information may be transferred to the new owner
• With your consent

How long we keep it

We retain enquiry and project records only as long as reasonably necessary for the purposes described here, including customer support, contractual obligations, dispute resolution, security, and applicable accounting or legal requirements. Retention periods vary by record type. When information is no longer needed, we take reasonable steps to delete or anonymise it.

Security

We use reasonable technical and organisational measures to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

Your rights and choices

Depending on your location and applicable law, you may be able to contact us to:

• Ask what personal information we hold about you
• Ask us to correct information that is wrong
• Ask us to delete your information
• Object to or limit certain uses of your information, or withdraw consent where processing is based on consent
• Request a portable copy of certain information, where the law provides this right

Depending on where you live, privacy laws such as the UK GDPR, EU GDPR or applicable US state laws may provide additional rights. We do not sell personal information. We may ask for information needed to verify a request, and we will respond as required by applicable law. If you believe your rights have been violated, you may also be able to complain to your local data protection authority.

Children's privacy

Our services are intended for businesses and adults, not children. We do not knowingly solicit personal information from children. If you believe a child has provided information, please contact us so we can review and take appropriate steps.

Information in other countries

Our team and service providers may process information in different countries, including outside the country where you live. These countries may have different data protection laws. Where applicable law requires safeguards for international transfers, we will use appropriate measures for those transfers. Specific safeguards depend on the provider and destination.

Links to other websites

Our website may link to websites we do not control. We are not responsible for their content or privacy practices, so please read their policies before sharing personal information.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Please check back occasionally.

Contact us

If you have questions about this policy or want to use your privacy rights, email us at info@techwaystudio.com.